Rimeco kicks service into a higher gear with TerraIndex Web
The ability to work anywhere, anytime and with every device in TerraIndex, without any trouble with plugins. That is the reason the Belgian consultancy firm Rimeco is part of the leading group of companies that switch from Citrix to TerraIndex Web. “Whether it is on the construction site, in the train or at home on the couch; whatever the situation, with the web version I carry all information with me” – Jean Leroy explains – project leader of soil.
Leroy says that they have actively tested the web version during the past period, because they have the ambition to develop a tool together with TerraIndex and other industry partners that perfectly matches their needs. As a company you have two options: wait and see or proactively think together with the manufacturers and try to find a solution that optimally supports you. We opt for the latter.”
Into a higher gear
He explains: “Nowadays everything goes faster. If we receive an assignment, the results must be available for the clients almost instantly. For this reason it is important to ensure a proactive attitude as a company and you have to find tools that support you, like TerraIndex. With this we can now do everything we want from a browser and we are able to kick service to clients into a higher gear. Whenever I am in the field with a client, I can now request drilling data with my smartphone or tablet with just one simple click.”
Automatic assessment of norms
Next to that Leroy sees another advantage:”In the reports of the web version soil survey data is automatically assessed based on the applicable norms. An additional service we appreciate a lot at Rimeco, because this also accelerates our service. With Citrix we had to assess all data in advance. Within the company we are therefore evaluating which features could save us even more time and will result in more ease of use. That is the nice thing about a web tool: you can keep on improving and expanding your functionality.”